In the last ten years or so, there has been a massive improvement in how organizations work. Now, this is both internally and externally. The advent of technology and rise of internet has led to birth of many industries. Outsourcing, for one, is perhaps the most talked about industry that has seen several jobs being created. In the uncertain world of economy, it is important to note that effective communication is the back bone of every business. All over the world, companies rely heavily on documentation and communication. Strategic communication helps seal profitable deals and helps increase a companyís revenue.
Back in the days, businesses used land lines for the purpose of customer service. Today, that trend has translated into a dedicated service for customers. It has become important for businesses to have their own 0845, 020 or 0844 numbers so that the customers can reach them at anytime without having to pay for it. Besides, having a dedicated 0845 or 0844 numbers builds credibility in the eyes of the customer. A company that can have dedicated customer service line reflects a sense of seriousness for after sales or excellent customer service.
Toll free numbers are a great way to market the business too because a toll free number means that the customer will not have to pay for the phone calls. Today, the phone communication has moved and the age of emails has arrived. Telephone conversations are good but cannot be documented. (more...)